Resident quick guide

The essentials,
in one place.

Print or save this page for fast access to property contacts, service requests, meeting information, documents, and payment guidance.

01

Routine property request

Submit maintenance, landscaping, irrigation, or a rules violation through the ticket system. Include your unit number, exact issue location, factual description, and pictures when useful.

Submit or track a ticket
02

Property emergency

Call Excel Management at 972-437-2000. After hours, call the 24-hour line at 972-437-9960. For immediate danger, call 911.

04

Payments

HOA dues are due on the 1st of each month. Payments are late on the 20th, and a $25 late fee is charged on the 21st. Always include your unit number so the payment can be credited correctly. Current Zelle, bank bill-pay, and check instructions are on the Payments page.

Review payment options
06

Board of Directors

The board oversees association decisions. The current roster and shared board email are available on the Management page.

board@pheasantlandingplano.com